Planning & Strategy
I help teams align user needs with business goals and then map out the most effective way to get there.
User Research
From discovery to delivery, I help teams build the right thing by understanding their users.
Coaching
Through Design Sprints and other workshops, I've coached cross-functional teams through the ideation, experimentation and user research processes.
Clients include:
Writing
Long Term Memory: Touchscreen Interaction UX Magazine, 2017.
Ethnography for Designers, by Galen Cranz, 201–11. Routledge, 2016.
Automotive UI design needs to chill out UX IRL, 2016.
7 Things I Learned from Studying Coworking Shareable, 2014.
